How Pixentra collects, uses, protects, and retains personal information.

Pixentra collects limited personal information to operate the platform and deliver the services users expect.

• Account data such as name, email, optional phone number, and profile image.

• Usage data such as device information, activity logs, and search behavior.

• Content data such as uploaded photographs, user-initiated selfie images for face search, face-comparison vectors or feature data generated for matching, and related photo/search metadata.

• Payment data handled through third-party processors such as Stripe. Pixentra does not store full credit card details.

Pixentra uses collected data to operate the platform, maintain account access, process purchases, deliver photos, support event search tools, enforce safety rules, and improve product performance.

Pixentra may use analytics tools and cookies or similar technologies for performance monitoring, usage analytics, notifications, and security.

Analytics providers may include Firebase Analytics, PostHog, Sentry, and similar service providers. Users may disable cookies through browser settings on supported web experiences.

When Pixentra displays an event sponsorship, Pixentra may record the campaign, event, placement, date and time, app platform and version, and whether an authenticated user viewed or opened the sponsor link.

Pixentra uses a campaign-scoped one-way account identifier to measure unique campaign reach without exposing the user’s name, email address, account ID, device identifier, or individual activity to the sponsor.

A sponsor may provide offer-code redemption files or send authenticated conversion postbacks containing a campaign code, external transaction reference, date, quantity, value, currency, offer code, and limited transaction metadata. Pixentra uses this information to verify aggregate campaign results and prevent duplicate conversion records.

Sponsor reports contain aggregate campaign reach, clicks, click-through rates, and verified conversion totals. Small audience segments are withheld to reduce the risk of identifying an individual user. Pixentra does not sell personal data or provide sponsors with user-level tracking records.

Pixentra may share limited personal information with cloud infrastructure providers, payment processors, analytics services, authentication providers, notification services, and similar service providers needed to operate the platform.

Pixentra does not sell personal data.

Depending on jurisdiction, users may request access to personal data, correction of inaccurate data, or deletion of their account.

Requests may be submitted to privacy@pixentra.co or through the verified account deletion options provided by Pixentra.

Face search and biometric-style matching features are optional, require user action, and are used only to help users locate their own event photos.

When a user starts face search, Pixentra may process the selfie image the user captures or uploads, face-detection results, face-comparison vectors or feature data, and related event/photo search metadata.

Pixentra uses face data only to compare the user-initiated selfie against photos in the relevant event gallery and return possible matches to that user.

Pixentra does not use face data for identity verification, surveillance, advertising, profiling, or to identify users outside the user-initiated photo search experience.

Face data may be stored in Pixentra-controlled cloud infrastructure and processed by service providers that operate hosting, storage, image processing, security, and search systems for Pixentra. Pixentra does not sell face data or share it with photographers, other users, advertisers, or unrelated third parties.

Selfie images and face-comparison data are retained only as long as needed for the related user-initiated search experience, platform security, dispute handling, legal obligations, or verified user requests. Event photo-derived search data is retained only while the related event photos and search features remain available or while required for safety, dispute, legal, or operational obligations.

Pixentra complies with Apple App Store, Google Play, and similar marketplace guidelines. Optional facial recognition features are user-initiated and are used only for photo discovery.

Pixentra may update this Privacy Policy from time to time. Continued use of the Service after updates become effective constitutes acceptance of the revised policy.